Return and exchange policy

Exchanges

If the item you ordered was not the right one for you, just place another order and return the unwanted items to us. Many of our items are unique and one of a kind. Because of the time involved in shipping and processing your return we recommend you place a new order to ensure product availability. See below for how to send a return.

Returning Merchandise by Mail

Notify us by email to esotericmamaluv@gmail.com. Please include your invoice number. Also include a photo of the item/s.

Enclose a copy of your invoice with your item(s).

Send to:

Esoteric Mama, LLC
P.O. Box 17603
Portland, OR 97217

Returns may be sent any method but must be packed in the condition received.

Shipping costs are non-refundable and customers are responsible for return shipping fees.