Return Policy

Thank you for your purchase, we hope you are happy. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information


All returns must be postmarked within 30 days of purchase date. All return items must be in new and unused condition, with all original tags and labels attached.

Return Process

Prior to returning the item please send email notification to Please attach photos if applicable. To return an item place it securely in its original packaging then mail to the following address:

Esoteric Mama
Attn: Returns
PO Box 17603 Portland, Oregon 97217 United States

Please note you will be responsible for return shipping charges. We strongly recommend you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange.


For defective or damaged products please contact us at the contact details below to arrange a refund or exchange.

Please note: All sales items are FINAL SALE and cannot be returned.

If you have any questions or concerns please contact us at